Start the recall process by locating the email you wish to delete. You may use the following steps as a guide for recalling an email in Outlook: 1.
Related: Guide to Writing a Business Email How to recall an email in Outlook The message also needs to be unaffected by processes like spam filters or add-ins. You can only recall an email if the recipient hasn't opened it yet and their mailbox is open when you process the recall. To recall an email, both the sender and the recipient must have a Microsoft 365 or Microsoft Exchange email account in the same organization and use Outlook as the email client. You can recall an email when you forget to include an attachment, send the email to the wrong person or notice spelling or grammatical errors. In this article, we’ll discuss how to recall an email in Outlook and provide some tips to help you avoid the need to recall and/or replace a message to start with. It's important for anyone who uses Outlook for emailing to understand how to recall their messages if they need to. This feature allows you to recall an email and send a new one before the recipient officially receives it. Simply selecting the email-which will allow you to view it in the display pane-will not present the options required for recall.Recalling an email in Microsoft Outlook is a useful tool for corresponding with others in the workplace. Note that you must double-click the email. Double-click the email you'd like to attempt to recall so that the email appears in a new window. How to Recall an Email in Outlookįirst, head over to the Sent folder found in the left-hand pane. Double-check your email before you click Send, and only use Outlook's recall function in case of emergency.
Long story short: This isn't like the Gmail undo send feature. Plus, if the email is opened or if any rules (such as folder assignment) touch the email, then you can't recall the email. While there is some hope of retrieving that message and saving yourself a bit of embarrassment, there are a lot of factors at play that determine the success of the recall.Īs Microsoft states, you can only recall a message if both you and the recipient have an Office 365 or Exchange account within the same organization-so it's basically for colleagues only. Here's how to recall an email in Outlook. Outlook provides a feature that allows you to recall sent messages, but it only works under certain conditions. If you've ever sent an email to the wrong person or forgot to include important attachments, you know the value of being able to unsend an email.
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